The Public Works Authority (Ashghal) has achieved a significant milestone in its digital transformation journey, recording an active usage rate of 80% for Microsoft’s Copilot AI tool, according to the company’s latest report — surpassing the government sector average of 65% to 75%.

This remarkable achievement ranks among the highest in the region, reflecting Ashghal’s strong commitment to accelerating digital transformation and adopting cutting-edge AI technologies to enhance efficiency in meetings, communications, and daily operations, ultimately improving performance quality and productivity.